Counselling Canada Inc.
Helping Those Who Help Others
Learn and connect
Resources & Responder Report
Information, peer support and conversations for first responders, helping professionals and their families.
Peer support and community resources
Boots on the Ground
Anonymous peer support for first responders, by fellow first responders.
24/7: 1-833-677-2668
Visit Boots on the Ground ↗Badge of Life Canada
Peer support, education and recovery resources for Canadian public safety personnel and their families affected by operational stress injuries.
Visit Badge of Life Canada ↗These external organizations operate independently of FRC Canada. Visit their websites for current programs and eligibility.
Getting started with counselling
Explore our current service information, meet your clinician and find answers to common appointment questions.
Responder Report
Educational articles and video conversations will be added after clinical review. In the meantime, use the service information and independent resources above.
For physicians and referring professionals
Find out about eligibility, service scope and the appropriate secure referral process.
Referral informationHow can we help?
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Appointments & new clients
Joining the waitlist? Create your FRC Canada client account in Jane first, then sign in and add yourself to the waitlist. Registration and a waitlist request do not confirm an appointment.
We are accepting new clients. Check availability in Jane or call administration for help getting started. Suitability and location eligibility are confirmed individually.
Book an AppointmentRegister & Join the WaitlistCall 1-888-415-3439Existing client access
Use Jane to manage your appointments and access online sessions. You can also link your FRC Canada account to the optional Jane for Clients mobile app.
Set up the Jane mobile app (opens in a new tab)Client AccessServices & who we support
Explore counselling for first responders, helping professionals and their families.
Explore servicesWho we supportPhysician & healthcare referrals
Begin with a general enquiry. Ask about a secure referral pathway before sharing personal health information.
Referral informationContact our team
Call 1-888-415-3439Contact informationPlease do not send medical records or detailed health information by ordinary email.