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FRC Canada crest with mountains, maple leaf and first responders
First Responder
Counselling Canada Inc.

Helping Those Who Help Others

Trauma-focused care

EMDR therapy in Ontario

Explore EMDR with Jeffrey Kentel, MTS, MA, RP, an EMDR Certified Clinician.

FRC Canada offers enquiries and appointment booking for eligible clients in Ontario seeking trauma-focused care. EMDR is one option that may be discussed as part of an individual assessment and treatment plan.

What is EMDR?

Eye Movement Desensitization and Reprocessing is a structured psychotherapy approach used in trauma treatment. It includes history-taking, planning and preparation as well as work with distressing memories. Eye movements, sounds or taps may be used during parts of treatment; these are components of a broader process.

Preparation comes first

The early work involves understanding your goals, discussing whether the approach fits and preparing ways to manage distress. You can ask questions, discuss alternatives and tell your therapist when you need to pause. The pace and number of appointments vary between people.

These general descriptions draw on the EMDR International Association’s explanation of experiencing EMDR and the National Center for PTSD’s EMDR information.

Discuss virtual suitability

Ask your clinician whether virtual EMDR is suitable for you. Privacy, technology, your location and an appropriate support plan need consideration before treatment. A booking enquiry does not establish that EMDR is the right approach for your circumstances.

Meet your clinician

Jeffrey Kentel is a Registered Psychotherapist and EMDR Certified Clinician with more than 25 years of experience. His background includes individual, couple and family therapy, addictions and mental health, and clinical program leadership.

Read Jeff’s education, experience and approach.

Questions before booking

  • What are the available consultation and therapy options?
  • How will we decide whether EMDR or another approach fits my needs?
  • What are the session length, fees and cancellation terms?
  • What privacy and technology arrangements are needed for virtual care?

View appointment and insurance questions or contact administration for general information. Keep ordinary email enquiries general and request a secure pathway before sharing clinical records.

General service information only. Your clinician will assess suitability and discuss informed consent before treatment. No particular outcome or treatment timeframe is guaranteed.

How can we help?

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General information only. This guide does not provide counselling or collect health information.
Appointments & new clients

Joining the waitlist? Create your FRC Canada client account in Jane first, then sign in and add yourself to the waitlist. Registration and a waitlist request do not confirm an appointment.

We are accepting new clients. Check availability in Jane or call administration for help getting started. Suitability and location eligibility are confirmed individually.

Book an AppointmentRegister & Join the WaitlistCall 1-888-415-3439
Existing client access

Use Jane to manage your appointments and access online sessions. You can also link your FRC Canada account to the optional Jane for Clients mobile app.

Set up the Jane mobile app (opens in a new tab)Client Access
Services & who we support

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Physician & healthcare referrals

Begin with a general enquiry. Ask about a secure referral pathway before sharing personal health information.

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Please do not send medical records or detailed health information by ordinary email.

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